Department of Energy and Water Supply

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Service providers are required to publish regulatory documents about the water and sewerage services provided to customers.

The following documents must be published online as soon as practicable:

  • customer service standards
  • drinking water quality management plan (annual) reports
  • performance reports
  • recycled water management plan annual reports
  • any guidelines for preparing a water efficiency management plan
  • any service area maps.

The Department of Energy and Water Supply publishes the following documents each year.

Rate notices

Last updated:
12 July 2017
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