Your drinking water service provider is responsible for providing safe and reliable drinking water. In most regional areas, your local council is the drinking water service provider. If you have any questions about your drinking water you should contact them directly.
Drinking water in Queensland comes from a variety of sources such as:
Read more about our water sources.
To ensure your water is safe to drink, it should meet certain standards. These standards are referred to as health related guideline values and aesthetic guideline values and can be found in the Australian Drinking Water Guidelines.
Read the Australian Drinking Water Guidelines.
Occasionally tap water may appear dirty or discoloured. This may be due to:
In most cases discoloured water is not harmful. If you have any concerns, please contact your local water service provider.
Occasionally drinking water may have an unusual taste or smell. This may be due to:
In most cases water is still safe to drink, however contact your local water service provider if you have any concerns.
Before treatment, water may contain pathogens: microorganisms capable of causing sickness or disease. Drinking water is treated and disinfected with chlorine to remove these. A small residual amount of chlorine remains in the water to maintain quality as it travels through the pipes.
Cryptosporidium is a microscopic parasite commonly found in cattle, sheep, birds, fish and even humans. If ingested, it can cause a gastrointestinal illness called cryptosporidiosis. It is usually spread by contact with infected animals or humans, or by ingesting contaminated food, milk or water.
Drinking water is protected from Cryptosporidium by using specific treatment processes (coagulation and filtration) at treatment plants. Managing catchment areas where drinking water is sourced is also effective at preventing it.
Drinking water service providers are required to monitor the drinking water quality. This monitoring occurs at the treatment plant along with selected sample sites across the network. Large drinking water service providers are required to monitor more frequently than smaller providers.