The Department of Energy and Water Supply and the Department of Natural Resources and Mines have been combined to create the new Department of Natural Resources, Mines and Energy.
We will continue to update this website while we work on our new website.
To protect public health, we closely monitor and regulate drinking water in Queensland.
The Water Supply (Safety and Reliability) Act 2008 applies to all drinking water service providers. This includes all councils or businesses involved in treating, transmitting or reticulating water for drinking purposes.
Each water service provider is required to have a drinking water quality management plan (DWQMP) in place, and comply with the details of the plan.
We ensure that service providers' DWQMP meet the requirements of the act.
This guide outlines the obligations of drinking water service providers in Queensland.
Note: We do not manage drinking water supplies. If you have a problem with the quality of your drinking water, contact your drinking water service provider.
Your drinking water service provider is responsible for providing a safe and reliable water supply, and to rectify any problems that may occur. We do not have operational control of individual provider's systems, and does not intervene on behalf of a customer.