We are committed to providing the community with greater access to information as part of Queensland’s Right to Information Act 2009.
Our publication scheme describes and categorises information that is routinely available through our website. Information is grouped and accessible through seven classes:
Unless stated otherwise, all information in our publication scheme is available free of charge.
Where possible, information is directly linked and available for you to download. If you are having difficulties in accessing any of these documents, please contact us so that we can assist you by providing the information in an alternative format.
You have the right to complain if information identified in our publication scheme is not available.
Complaints will be managed in accordance with our complaints management policy and procedure.
If you make a complaint, your personal information, including your email address, will be collected as required under the Ministerial Guidelines – Operation of Publication Schemes and Disclosure Logs issued under sections 21(3) and 78, 78A and 78B of the Right to Information Act 2009.
Your personal information will be used for the purpose of investigating and addressing your complaint, and may be referred to relevant departmental business units or regions for action and response. Email messages may be monitored by the department’s information technology staff for system troubleshooting, maintenance and appropriate usage.
We value your comments and any feedback you provide will be used to make improvements to our publication scheme. You can contact us at any time to provide feedback.