The Department of Energy and Water Supply and Department of Natural Resources and Mines have been combined to create the new Department of Natural Resources, Mines and Energy.

We will continue to update this website while we work on our new website.

Department of Energy and Water Supply

Fuel price board regulatory reform in Queensland

To prevent confusion at petrol bowsers, the Queensland Government will ban the display of conditionally discounted prices on fuel price boards—that is, those prices that are only available to motorists who have a discount voucher, make an in-store purchase or similar.

We are concerned that motorists may be confused about the price of fuel displayed on complex fuel price boards, given their limited opportunity to compare the displayed information with the price available at the bowser.

The ban will take effect through reforms to fair trading legislation.

What will change?

Under the new regulations, all fuel retailers must show only the full price of fuel available to all motorists, instead of displaying potentially misleading or confusing prices.

The regulation will also require fuel retailers to coordinate price changes on fuel price boards and fuel pumps, so when prices do change, motorists don’t pay more than displayed on the fuel price board.

Fuel retailers will still be able to offer and promote discount fuel price schemes, as long as only the full undiscounted price is displayed on the fuel price board.

The start date for the change is 31 January 2018.

The proposed regulation

The Fair Trading (Fuel Price Board) Regulation 2017 will apply in addition to existing requirements under the Australian Consumer Law. The regulation is based on existing laws in South Australia and Victoria.

In July 2017, the Queensland Government agreed to proceed with the new regulation, which will be made available in the coming months and commence on 31 January 2018. You can view the consultation version of the regulation below.

The main elements of the regulation:

  • Clause 3, which bans the display of discount fuel prices on fuel price boards
  • Clauses 4 and 5, which require coordination of price changes displayed on fuel price boards and bowsers when fuel prices change.

A breach of clauses 3, 4 or 5 would be subject to a maximum fine of $2,438 (20 penalty units) for individuals and $12,190 (100 penalty units) for a corporation.


Consultation closed on Monday 29 May 2017 and the Queensland Government signed off on the new laws on 31 July 2017.

For further information email

Last updated:
4 August 2017
Was this page useful?