The Department of Energy and Water Supply and the Department of Natural Resources and Mines have been combined to create the new Department of Natural Resources, Mines and Energy.

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Department of Natural Resources, Mines and Energy

Gas Distribution Network Code

From 1 July 2015, the Gas Distribution Network Code (the Code) replaces the Gas Industry Code. The Code has been developed to support the commencement of the National Energy Customer Framework in Queensland. This framework provides Queensland consumers of electricity and reticulated natural gas with better tools to engage confidently in the retail market and offers better support if they are in financial hardship.  

The new Code has been developed to remove duplication with the national NECF legislation and is administered by the Queensland Competition Authority.

Rules for gas retailers and distributors under the Code include:

  • minimum terms for customer connection services provided to small customers (residential customers, as well as businesses consuming less than 100 megawatt hours per annum)
  • allowable disconnection of services by distributors
  • rules around indemnity and liability in gas distributors' connection contracts with small customers.

Find out more

Last updated:
13 September 2016
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