The department is responsible for the regulatory and policy framework for the domestic gas market. This covers the gas once it enters transmission pipelines (i.e. midstream) through to the supply to customers throughout the state (i.e. downstream).
The management of gas fields (i.e. upstream activities) and energy resources is handled by the Department of Natural Resources and Mines.
Household appliances use either natural gas or LPG. Different burners are needed in appliances for the two types of gas, and appliances can be converted to use either natural gas or LPG.
All gas installations and conversions must be carried out by a licensed gasfitter.
Your gas distributor delivers gas to your home via their pipeline networks. Your distributor also inspects, tests, repairs, replaces and maintains its pipelines which eventually connect to your gas meter.
Not all areas have natural gas distribution networks. You will need to contact the natural gas distributor for your area, a retailer or the new connections hotline to see if there is a gas pipeline in your street. If there is, they will explain what needs to be done to connect you, and how much it will cost.
Queensland has two major licensed gas distributors: Envestra Limited and Allgas Energy Pty Limited.
There are also two small distribution networks in Roma and Dalby, owned and operated by their respective local governments, that are licensed to supply gas to local customers.