Department of Energy and Water Supply

Electricity rebates and concessions

The Queensland Government offers the following rebates and concessions to eligible households in Queensland to assist with energy costs:

To find out more about eligibility or how to apply, contact your electricity retailer.

Electricity rebate for Commonwealth Health Care Card holders and asylum seekers

From 1 April 2017, Commonwealth Health Care Card holders and asylum seekers will be able to apply for the Electricity Rebate through their retailer, providing support to around 160,000 extra low-income families.

Newly eligible customers can apply to their retailer for the rebate from 1 April 2017, with payments back-dated to 1 January 2017. Health Care Card holders and asylum seekers should provide their Health Care Card or ImmiCard number when applying.

Contact your electricity retailer or 13 QGOV (13 74 68) for more information.

If you are on-sold electricity

Owners or proprietors of residential home parks or multi-unit residences are required to claim for a rebate on behalf of eligible pensioners or seniors. Find out about rebates for residents of home park or multi-unit residential premises.

We also have further information about on-selling electricity.

Electricity rebate for Aboriginal and Torres Strait Islander remote communities

Eligible Aboriginal and Torres Strait Islander Queenslanders residing in remote communities who use card operated meters to pre-pay for their electricity can receive the rebate in power-cards.

Contact Ergon Energy on 1800 850 451 for details on how to apply for the Electricity Rebate and discuss other concessions that may be available.

Last updated:
12 April 2017
Was this page useful?