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Reporting requirements

Recycled water providers operating under an approved recycled water management plan (RWMP), are obliged to submit certain types of reports to the regulator, including:

  • annual reports
  • report on noncompliance with water quality criteria
  • internal and regular audit reports.

The annual report must be published by recycled water provider, unless the entity has a reasonable excuse. To meet this requirement, annual reports may be published on the recycled water provider's website.

Additionally, public reports must be prepared by providers that supply:

  • recycled water to augment a supply of drinking water
  • recycled water under a dual reticulation scheme.

As required in the Public Reporting Guideline (PDF, 385.2KB), public reports must be published on the provider's website.

Recycled water providers must keep a copy of the regular audit report, annual report and public report available to the public for inspection during business hours.

See also the guidelines outlining reporting requirements.

Reporting noncompliance with water quality criteria

Once an RWMP has been approved, a recycled water provider, scheme manager or declared entity must immediately inform us of any noncompliance with the scheme’s water quality criteria.

After the initial verbal notification, the entity must provide an interim written report within 24 hours of the becoming aware of the noncompliance. The report must provide the details of the noncompliance, a description of the effects of the noncompliance, any additional sampling undertaken, the circumstances that gave rise to the noncompliance and any corrective actions taken. Unless there is a reasonable excuse, the notification must be on the approved form.

Within five business days after resolution of the noncompliance, the entity responsible for taking any corrective action must submit a final report stating the results of the investigation, the outcomes of actions taken and any actions taken to prevent a recurrence of the noncompliance.

A notice of noncompliance with water quality criteria form WSR005 (PDF, 671.0KB) must be completed to notify the regulator.

See also the guidelines outlining reporting noncompliance requirements.

Reporting an event that may have an adverse effect on public health

A notice of noncompliance with water quality criteria form WSR005 (PDF, 671.0KB) must be completed to notify the regulator of an event that may have an adverse effect on public health.

Related information

Last updated
27 August 2014